All American Heating and Cooling respects the privacy of our clients and website visitors. This privacy policy details our collection and use of information collected from users of our website – allamericanindyhvac.com; any changes to the policy will be posted on this page with a date the policy was last updated.
1. Personal identification information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate, name, email address, phone number, and information pertaining to requests for proposals or requests for service price estimates. You may visit our site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain site related activities.
2. Non-personal identification information
We may collect non-personal identification information about you whenever you interact with allamericanindyhvac.com. This information allows us to improve our website and enhance customer browsing experience. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
3. Web browser cookies
Our site may use “cookies.” A cookie is a text file stored in your web browser when you visit a site. When you return to a website, the cookie is sent back to the browser to help remember information such as user preferences from previous visits. Cookies do not allow us to collect any personal information about you such as name or email. You may choose to set web browsers to refuse cookies, or to alert you when cookies are being sent. Refer to your specific browsers for information on how to change cookie settings.
4. How we use collected information
All American Heating and Cooling may collect and use your personal information for the following purposes:
- To improve customer service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve allamericanindyhvac.com
- We may use feedback you provide to improve our products and services.
- To send periodic emails.
- We may use the email address to respond to inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our site contact form.
5. Protecting your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our site.
6. Privacy of Children
We are committed to protecting the privacy of children. This site, our services, and products are not intended for anyone under the age of 13 nor do we knowingly collect information from those under the age of 13.
7. Sharing your personal information
We do not sell, trade, or rent personal identification information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
8. Third party websites
You may find content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.
9. Consent
By using allamericanindyhvac.com, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on April 8, 2016.
